Privacy Policy

Last updated: March 2026

Introduction

HigherValue ("we," "our," or "us") is committed to protecting your privacy and ensuring you have a positive experience on our website and when using our services. This Privacy Policy explains our data practices regarding the collection, use, and disclosure of your personal information.

Information We Collect

IT Asset and Financial Data

When you connect your systems, we collect data about hardware, software licenses, subscriptions, and related financial information. This data is encrypted and stored securely.

Account Information

We collect your name, email, company name, and contact information when you create an account.

Usage Data

We collect information about how you use our platform, including pages visited, features used, and actions taken.

How We Use Your Data

  • • To provide and improve our audit and optimization services
  • • To generate reports and recommendations
  • • To communicate with you about your account and updates
  • • To detect and prevent fraud or abuse
  • • To comply with legal obligations
  • • To conduct analytics and measure platform performance

Data Protection & Security

We implement enterprise-grade security measures:

  • • 256-bit AES encryption at rest
  • • TLS 1.3 encryption in transit
  • • Regular security audits and penetration testing
  • • SOC 2 Type II certification
  • • ISO 27001 compliance
  • • Automatic backups and disaster recovery

Data Retention

We retain your IT asset and financial data as long as your account is active. You can request deletion of your data at any time, which we will complete within 30 days.

Third-Party Integrations

We integrate with third-party services (AWS, Azure, Slack, etc.) to provide our services. These integrations only have access to data you explicitly authorize. We do not share your data with these platforms beyond what's necessary.

GDPR & Data Subject Rights

If you're based in the EU or have applicable data protection laws, you have the right to:

  • • Access your personal data
  • • Correct inaccurate data
  • • Request deletion (right to be forgotten)
  • • Restrict processing
  • • Data portability
  • • Opt-out of marketing communications

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

HigherValue Privacy Team

privacy@highervalue.com